Digital Delay I'm sorry for going on about adding digital phone to my cable service, but it's turned into a much bigger pain than any other cable service upgrade I've asked for and I feel people considering getting VOIP should be forwarned.

I got a call from Comcast today. They tell me that they need one more bit of information from me. They also told me that the activation date for my digital phone service will be pushed back one day because they didn't have this information to give to my phone company.

Then he asks me what floor I'm on.

"That's what you need to know?" I ask.

"Yes," he answers.

"I live in a one story house. What floor do you think I live on?" I ask.

I was completely baffled.

"I'm sorry, sir," he responded. "The phone company indicated that you lived in an apartment building."

"Well, I don't," I said.

I'm sure that my phone company asked for this information just to give Comcast a hard time because they're losing my business, and yet, I'm the one who has to suffer as a result of their stupid little game. This makes me even more certain that I'm making the right move by giving my phone company the boot.

My digital phone's activation date is now July 7th. I think it stinks that it can't be sooner.

Hopefully, I won't have any reason to bore you any further with this subject.
- Bernie  ¶ 4:46 PM