Thursday, March 23, 2006
Bag My Spatula
Dear Blog:
This is my brand new spatula. I got it at IKEA. I had never been to IKEA before, and I had no idea what to expect, but I looked at their website, and was impressed at the wide variety of spatulas they had for sale, so I decided to give it a whirl.
Between parking, walking through the store, choosing a spatula, waiting in line, and paying for it, it took about an hour to get it, not counting driving time, which added another hour for the round trip. The spatula cost $3, well, $2.99 really, $3.17 with tax.
When I paid for it, I couldn't help but noticing that the cashier didn't bag my spatula. When I asked her about it, she just pointed to a pile of plastic bags and said I could help myself. I asked for the manager. She asked what I wanted a manager for (as if she didn't know). I wouldn't tell her. I reiterated, "Could you just get the manager for me, please?" I was trying my best to be polite, in spite of the circumstances. She called the mangager over. A lady by the name of Mrs. Jennings came up and greeted me. She must have seen I was upset, because she was all smiles, and really polite. I explained to her, as calmly as I could, that the cashier did not bag my spatula. Mrs. Jennings tells me that everybody bags their own purchases at IKEA! She says it helps to speed the line along more quickly, and helps to keep costs down so that they can continue to sell their products at low prices. That makes sense, but I still don't like it. I will never shop at IKEA again. They treat their customers like dirt.
On the bright side, it is a nice spatula. Now I have to think of something to cook. I can't wait to tell you about it.
- Bernie. ¶ 3:12 PM
Dear Blog:This is my brand new spatula. I got it at IKEA. I had never been to IKEA before, and I had no idea what to expect, but I looked at their website, and was impressed at the wide variety of spatulas they had for sale, so I decided to give it a whirl.
Between parking, walking through the store, choosing a spatula, waiting in line, and paying for it, it took about an hour to get it, not counting driving time, which added another hour for the round trip. The spatula cost $3, well, $2.99 really, $3.17 with tax.
When I paid for it, I couldn't help but noticing that the cashier didn't bag my spatula. When I asked her about it, she just pointed to a pile of plastic bags and said I could help myself. I asked for the manager. She asked what I wanted a manager for (as if she didn't know). I wouldn't tell her. I reiterated, "Could you just get the manager for me, please?" I was trying my best to be polite, in spite of the circumstances. She called the mangager over. A lady by the name of Mrs. Jennings came up and greeted me. She must have seen I was upset, because she was all smiles, and really polite. I explained to her, as calmly as I could, that the cashier did not bag my spatula. Mrs. Jennings tells me that everybody bags their own purchases at IKEA! She says it helps to speed the line along more quickly, and helps to keep costs down so that they can continue to sell their products at low prices. That makes sense, but I still don't like it. I will never shop at IKEA again. They treat their customers like dirt.
On the bright side, it is a nice spatula. Now I have to think of something to cook. I can't wait to tell you about it.
- Bernie. ¶ 3:12 PM
