Saturday, March 25, 2006
Paging Mrs. Jennings
Dear Blog:
I called Mrs. Jennings at IKEA. The operator told me that she was in but not immediately available. I had to leave a message. Mrs. Jennings called me about an hour later. I told her I was unhappy with the spatula that I bought there because it broke the egg yolk on my eggs over easy. She says, "Are you the guy who complained about having to bag your merchandise?" I guess I made an impression.
Anyway, she told me that if I wasn't satisfied, I could bring the spatula back to the store with a receipt within ten days of sale, and they will give me a refund. I told her I didn't want a refund: I just wanted her to know I wasn't happy. She apologized and asked me if there was anything else she could do to help me. I said no. She said, "Have a nice day, sir. Thank you for calling IKEA." I said goodbye, and hung up the phone. Until tomorrow...
-Bernie ¶ 1:09 PM
I called Mrs. Jennings at IKEA. The operator told me that she was in but not immediately available. I had to leave a message. Mrs. Jennings called me about an hour later. I told her I was unhappy with the spatula that I bought there because it broke the egg yolk on my eggs over easy. She says, "Are you the guy who complained about having to bag your merchandise?" I guess I made an impression.
Anyway, she told me that if I wasn't satisfied, I could bring the spatula back to the store with a receipt within ten days of sale, and they will give me a refund. I told her I didn't want a refund: I just wanted her to know I wasn't happy. She apologized and asked me if there was anything else she could do to help me. I said no. She said, "Have a nice day, sir. Thank you for calling IKEA." I said goodbye, and hung up the phone. Until tomorrow...
-Bernie ¶ 1:09 PM
